Returns & Exchanges
10 days for refunds ( minus a 10% re-stocking fee ) on unopened or unused products. After 10 days , up to 60 days we offer an online store credit ( minus a 10% re-stocking fee). After 60 days all sales are final.
All returns must have a Return Authorization Number (RA #). E-mail or call The Royal Diaperer Online to obtain an RA #.
Products may be return to store location with an RA# : 10 days for refunds ( minus a 10 % restocking fee ) on unopened or unused products. After 10 days , up to 60 days we offer a in store gift card ( minus a 10% re-stocking fee ). After 60 days all sales final.
The following items are Final Sale:
- All Sale Items
- Car Seats ( Infant , Convertible and Booster )
- Breast Pumps & Breastfeeding Supplies
- Potty Training Accessories (potties, training pants etc.)
- Mother & Baby Cosmetics (creams, shampoos etc.)
- Nursing Bras
All shipping charges are non-refundable. All return shipping charges are the responsibility of the customer.
Customers have 48 hrs to notify us by e-mail or phone with any defects found in products. Products must be returned and customer will receive credit for shipping once defect is confirmed!
All products are inspected prior to shipping!